Política de envío

Thank you for choosing to shop with SpectroArt. We strive to provide you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand our shipping methods, rates, and delivery times.

Processing Time:

• Orders are typically processed within 1-3 business days after payment verification.
• Please note that weekends and public holidays may affect processing times.

Shipping Methods:

• We offer various shipping methods depending on the destination and the size/weight of the package.
• The available shipping options will be presented during the checkout process.
• Shipping methods may include standard shipping, express shipping, or other specified carrier services.

Shipping Rates:

• Shipping rates are determined based on factors such as package weight, dimensions, destination, and the selected shipping method.
• Shipping rates will be displayed during the checkout process before completing the order.
• Please note that additional fees such as customs duties, taxes, or import charges may apply for international shipments. These fees are the responsibility of the customer.

Delivery Time:

• Delivery times vary depending on the shipping method chosen and the destination.
• Estimated delivery times will be provided during the checkout process.
• Please note that these are estimated times and are not guaranteed, as they are subject to factors beyond our control (e.g., customs delays, natural disasters, unforeseen circumstances).

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package.
• You can also track your order by logging into your account on our website and accessing the order details.

International Shipping:

• We do not currently provide international shipping, however, we are currently working hard to provide shipping to our valued international customers. We thank you for your patience and understanding.
  

Shipping Address:

• Please ensure that the shipping address provided during checkout is accurate and complete.
• We are not responsible for packages delivered to an incorrect or incomplete address due to the customer's error.
• If you need to make any changes to your shipping address after placing the order, please contact our customer support team as soon as possible. We will assist you if the order has not yet been shipped.

Order Status and Support:

• You can check the status of your order by logging into your account on our website or by contacting our customer support team.
• If you have any questions or concerns regarding your shipment, please don't hesitate to reach out to our customer support team. We will be happy to assist you.

Lost or Damaged Packages:

• In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately.
• We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible.

Changes to the Shipping Policy:

• We reserve the right to modify or update our shipping policy at any time without prior notice.
• The revised policy will be effective for all orders placed after the update.
• It is your responsibility to review the shipping policy periodically.

If you have any further questions or need assistance with shipping-related inquiries, please contact our customer support team. We are here to help you!